How To Fix Zoom Error Code 10004? [5 Solutions]

Zoom is an important platform. Initially, it was used for virtual meetings by businessmen. However, as technology advances, people’s dependence on related gadgets and apps increases. The tools and software are also developed for teachers and students.

Zoom is one of them. Even in the days of the Coronavirus, zoom has emerged a lot in online education. It has become a famous platform for many. 

However, with the use of any software, you may face errors. Zoom is no exception with mistakes. Zoom error code is one of them. Zoom error Code 10004 is required to be resolved immediately. Any delay can cause a delay in class timing.

If you are also facing the error and want to resolve it, keep reading. This comprehensive guide is for you. We will tell you what causes this error and how to fix the Zoom Error Code 10004.

What is error code 10004?

Error code 10004 is a socket error typically indicating that the underlying network connection has been reset. This error code is usually encountered when a program or application attempts to connect to a remote server using the TCP/IP protocol. The remote host unexpectedly closes or resets the connection.

In most cases, error code 10004 is caused by network issues such as lost packets, congestion, or server overload. It can also occur due to software conflicts, antivirus or firewall settings, or corrupted system files.

4 Causes of The Zoom Error Code 10004

There are the following causes behind the Zoom Error Code 10004.

1. Server Downtime

Sometimes a lot of users may be using the app simultaneously. The server can face downtime. Thus it can show you the Error Code 4200. Hence server downtime is one of the reasons behind this error.

2. Outdated Version

The apps and software required updating at the proper time. If they are not edited, they may misbehave. They may stop functioning or may show error time by time. You may use the updated app version if you also face the Zoom Error Code 10004.

3. Antivirus Settings

Sometimes, your firewall or antivirus software settings can block  Zoom from accessing the internet. When the app does not get access to the Internet then, it may show many errors.  Zoom error code 10004 Is also one of them.

4. Connectivity Issue

Zoom error code 10004 is often caused by connectivity issues, which occur when there is a problem with the connection between your device and Zoom’s servers. 

This can be caused by weak or unstable internet signals, network congestion, outdated or incompatible network drivers, or firewall and antivirus settings that block access to Zoom’s servers.

These connectivity Err_Internet_Disconnected issues can result in slow or dropped connections or Zoom Error Code 10004 when using Zoom.

How To Fix The Zoom Error Code 10004?

There are the following possible steps that you can take to fix the Zoom error code 10004.

1. Reinstall The App

You can take this step for an immediate fix. This step will fix all the possible errors related to the zooms. To reinstall it, you have to uninstall it first. Locate the position of the app. Hold for a second on the app icon. 

Two options will appear, and press the “uninstall the app” to uninstall it. After this, you need to reinstall it. Open the Play Store and type “Zoom” here.

how to fix zoom error code 10004 step 1

The Zoom app will be shown, and press the download button to install it. After a few seconds, it will be downloaded. You can open to perform your work.

2. Update The Zoom APP

You can update the zoom app to fix the Zoom error code 10004. Any app can be downloaded and updated from the app store. You can also update zoom for PC on Zoom’s download center. To update the app on mobile, follow the simple steps:

  • Open the play store and type Zoom.
  • If it is already downloaded, the option with “update” will be shown there.
  • Press the update button to update the app.
  • After this, open zoom and hope the error will not reappear.
how to fix zoom error code 10004 step 2

3. Fix Your Connection

The error may be shown if your connection is poor and the app is not getting enough required Speed to run. In this case, the only way to fix the error code 23404 is to improve the connection first. 

Before going with this fix, check whether other apps are working. If other apps also show errors, the internet connection causes the error. Hence fix the link on a priority basis.

4. Disable Antivirus

It is possible that an antivirus you have installed in your system. Such free antivirus usually stops the cees of the application to the internet. Without the internet, these applications may misbehave and be shown errors. 

In this case, the best way to fix the error is by disabling the antivirus. Disable the antivirus, then. Look if the error has been resolved or not. If yes, then add Zoom to the antivirus exception list. Antivirus will not apply then zoom, and you will see fewer errors due to antivirus.

5. Contact To The Support Team

If you have tried all the possible fixes we have shown, the error is still shown. Then contacting the support team is the final solution. Only the team can fix the error.

how to fix zoom error code 10004 step 3

You should contact the zoom team and tell them about the error and the steps you have taken to fix it. You can give them all the required and relevant information by submitting the support ticket.

Frequently Asked Questions (FAQs)

How do I fix error code 0xc00014c?

Error code 0xc00014c typically indicates a problem with the Windows Boot Configuration Data (BCD) store.

To fix this error, you can use the Windows Automatic Repair tool, the Command Prompt to rebuild the BCD, or restore your system to a previous restore point. If none of these solutions work, you may need to reinstall Windows.

What is error code 1000 on Zoom?

Error code 1000 on Zoom is a standard Err_Connection_Reset Error that can occur when there is a disruption in the user’s internet connection. This error typically indicates that Zoom cannot connect to the internet or the Zoom servers.

To resolve this error, users can try restarting their internet connection, resetting their modem or router, or switching to a different network. Updating the Zoom client or reinstalling it may also help resolve the error.

What is error 10004 on Macbook?

Error 10004 on a MacBook typically indicates an issue with the internet connection, particularly when trying to connect to a server or website. Network connectivity problems, firewall settings, or issues with the DNS server may cause this error code.

To resolve the error, users can try resetting their network settings, clearing the cache and cookies from their browser, or restarting their router. If the issue persists, contacting the internet service provider or the website/server administrator may be necessary.

What is error code 4 Zoom login?

Error code 4 on Zoom login typically indicates a connectivity issue between the Zoom client and the Zoom servers. This error can occur due to network issues, firewall settings, or outdated Zoom client software.

To resolve this error, users can check their internet connection, temporarily disable any antivirus or firewall software, or update their Zoom client software to the latest version. If the problem persists, contacting Zoom support for assistance may be necessary.


Zoom is one of the emerging software and apps among students, teachers, and businessmen. Different professionals use it for other projects. People’s dependency on it forces them to fix any error they can face while using the app.

The immediate fix sometimes becomes the dire need of many people. In this case, you may take the above-given step.

We have provided you with all the possible solutions. Just read them and perform them carefully. The error can be fixed within minutes.

Hence there is no need to worry. Contacting the zoom team can be one solution to many problems. Hence be wise when selecting the error. This guide will help you to get rid of this error.

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