How to Fix Spotify Not Responding Error On PC? [A Complete Guide]

In recent years, music streaming has become an increasingly popular way for people to enjoy their favorite tunes. Among the many options available to consumers, Spotify has emerged as one of the most popular platforms, offering a vast library of songs and user-friendly features.

However, like any software application, Spotify is not immune to occasional technical issues. One of the most frustrating problems users may encounter is when “Spotify Not Responding” on their PC.

In this article, NotResponding Team will explore some of the common causes of this issue and offer solutions to help users troubleshoot the problem.

Why is the Spotify Application Not Responding?

There can be several reasons why the Spotify app is not responding on PC. Sometimes, the problem may be related to using hardware or software issues or streaming services. In other cases, the issue may be due to Spotify 403 Forbidden Error with the Spotify application.

Below are some of the common causes of this issue:

1. Due to hardware acceleration

One of the most common causes of the Spotify application not responding is related to hardware acceleration. This feature is designed to help the application run more smoothly and efficiently by using the computer’s graphics processing unit (GPU) instead of the central processing unit (CPU).

However, if the GPU is not working correctly, it can cause the application to freeze or crash.

2. Application is running in the background

Another reason the Spotify app may not respond on PC is that Spotify Premium is running in the background. This can happen if the user has minimized the application or if it has been left open for an extended period without any activity.

3. Local file Causing the problem

Sometimes, the issue may be related to a corrupted local file. This can happen if the user has added a new song or playlist to the local library and has a file format or compatibility problem.

4. Spotify process is not working correctly

If the Spotify process is not working correctly, it can cause the application to freeze or crash. This can happen if there is a problem with the application’s installation or if Spotify Glitch conflicts with other software running on the computer.

How to Fix Spotify Not Responding Error?

If you’re experiencing the Spotify not responding error, you can try the following solutions:

1. Restart Spotify

Restarting the app is one of the easiest ways to resolve the Spotify not responding error. Close the app and reopen it to see if the issue is resolved. If the problem persists, try the next solution.

2. End Task on Task Manager

If restarting Spotify doesn’t work due to Error Code 10004, you can try to end the task from the Task Manager. Follow these steps:

  • Press the Windows key + X and select “Task Manager.”
  • When opening task manager, look for the Spotify process under the “Process tab.
  • Click on the process and “Click End Task.”
  • Restart Spotify and see if the issue is resolved.

2. Perform a Clean Reinstall of Spotify

If the above solutions do not work, you can perform a clean reinstall of Spotify. Here’s how:

  • Uninstall Spotify from your device at the Control Panel > Programs > Uninstall a program.
  • Delete the Spotify folder from your system. The folder is usually located in C:\Users\Username\AppData\Roaming\Spotify.
  • Download the latest version of Spotify from the Microsoft Store or the official Spotify website.
  • Install the app and see if the issue is resolved.

3. Check for Updates

Outdated versions of Spotify can cause the app to stop working. To check for updates, follow these steps:

  • Open the Microsoft Store.
  • Search for “Spotify” and click on the app.
  • If an update is available, click “Update” to download and install it.
  • Restart Spotify and see if the issue is resolved.

4. Disable Hardware Acceleration

Hardware acceleration can cause Spotify not to respond due to Error Code 23404 on some devices. To disable hardware acceleration, follow these steps:

  • Open Spotify and click the three dots in the app’s top-left corner.
  • Select “Settings” from the drop-down menu.
  • Scroll down to the “Playback” section and look for the “Hardware acceleration” option.
  • Toggle the switch to disable hardware acceleration.
  • Restart Spotify and see if the issue is resolved.

5. Contact Customer Support

If none of the above solutions work, contact Spotify customer support for additional help.

Frequently Asked Questions (FAQs)

How to clear Spotify cache?

To clear the cache on Spotify, go to “Settings” and scroll down to the “Storage” section. Then, click on “Delete cache” to clear the cache.

How do I reset my Spotify app?

To reset the Spotify app, go to “Settings” and scroll down to the “Advanced Settings” section. Click on “Reset to default settings” to reset the app.

How do I get Spotify back to normal?

To get Spotify back to normal, try restarting the app or your device, clearing the cache, or performing a clean reinstall of the app.

Why is Spotify not working?

Spotify may not work for various reasons, including software conflicts, outdated versions of Spotify, corrupted files, or hardware issues.

Can you clear all Spotify data?

Yes, you can clear all Spotify data by reinstalling the app or deleting the Spotify folder from your system.


The Spotify not responding error can be frustrating, but several solutions are available to fix the issue. You can try restarting the app, ending the task from the Task Manager, performing a clean reinstall of Spotify, checking for updates, disabling hardware acceleration, or contacting customer support. Remember always to keep your Spotify app up-to-date to prevent any issues from occurring.

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