“What is igfxpers.exe?” Well, it’s a common question amongst users. In general, the igfxpers.exe file does not cause any trouble on your computer. But sometimes, it can show several error messages and also causes high CPU usage.
Now you might be thinking, ‘is it a virus?’ The answer is may or may not. Whatever the reason you are encountering the high CPU usage due to the igfxpers.exe, here are the solutions.
What Is Igfxpers.Exe High CPU Usage?
The Windows service is related to Intel graphics cards and Intel’s onboard GPUs. This Windows process is mostly safe, and there is no risk in using it. Sometimes though, it can cause errors and require you to restart your computer. And then you lose all the work progress that you were doing in the current window.
The complete form of Igfxpers is Intel Graphics Resolution Persistence Module. This may be connected with Intel or Nvidia graphic cards. These graphic cards are a part of the Graphics Media Accelerator Driver.
When you enable display resolution settings, your system uses these graphics cards. Your system needs to turn on these graphics cards for proper functioning.
According to the Intel team, if you disable these graphic cards, your plan will lose the resolution when you turn it off. Also, according to Intel, the service needs to run correctly on your desktop.
Some users say the service is not essential in Windows 8.1 or 7 versions. So they can remove it or disable it safely. You can do that from the Run with the “msconfig” and “startup” commands.
This service automatically helps your system adjust to the screen resolution when you connect an external device like a projector. However, if it causes 100% CPU usage, it will be better to disable the service from your computer.
Is The Igfxpers.Exe A Virus?
Typically, this is a Windows service related to Intel or NVIDIA graphics hardware. And to view its original location, you can go to C:\Windows\System32 on your computer. However, if the service .exe is not in that particular folder or somewhere else in your system, it can be malware.
Malware can name itself Igfxpers.Exe and is causing high CPU usage on your computer. If the service is a virus running in the Task Manager window, you can remove it using a good antivirus. Simply end the process in the task manager.
The easiest way to identify whether it is a virus is to check out its file location. Likewise, if you find a non-Microsoft file in the C:\Windows or C:\Windows\System32 folder, there is a chance it could be a virus.
How Do You Know If It Is Not A Virus?
As said, check out its file location. There are many other ways you can tell if the Intel® Common User Interface .exe file is a Trojan. The file should stay in the C:\Windows\System32 folder of your Windows 7/8/8.1/10/or XP OS.
The file size of this .exe file is between 114,688 bytes-118,784 bytes. It adds the Graphics Properties option to help you access the Intel HD Graphics Control Panel. You can also modify and make many changes in the service inside the Intel Control Panel. For that, you will have to use the Personalize options.
Though the graphics team does not recommend we delete or disable the process, deleting it does not cause any damage. Many users have reported that disabling the igfxpers.exe service helps save system resources.
Why Does The Igfxpers.Exe Error Occur?
The igfxpers.exe process is related to the Windows graphics cards and drivers. With this Windows service, you can change the monitor settings and modify the screen resolution, color depth, and other similar things.
When you start your computer, this process does not start automatically. But you can choose when to run this program. Otherwise, this process can affect your system’s CPU by using too many resources.
Due to several reasons, you might encounter with this Windows service error. And the reasons may include the following:
- Outdated graphics drivers on your system
- Due to an outdated operating system
- Due to damaged Intel Common User Interface software
- Corrupted system files
- Due to viruses
When one of the above-said errors occurs, your monitor displays the following message-
“Windows cannot find ‘igfxTray.exe’. Make sure you typed the name correctly, and then try again.”
If you are running Windows XP, you may encounter the following-
“igfxTray Module has stopped working.”
“A problem caused the program to stop working correctly.”
“Windows will close the program and notify you if a solution is available.”
How to Delete igfxpers.exe?
You don’t have to delete the service to erase the error. You can reinstall the Graphics Accelerator application, and the error will no longer exist. However, in case it is a virus, it will be better to remove it forever instead of thinking about it twice.
Any malware can disguise itself as the Graphics Accelerator application. And researches also show that the application can be related to ROJ_SPNR.0BK811, PE_SALITY.RL or Trojan: Win32/Meredrop malware.
And when there is a virus involved in the process, it shows symptoms like high CPU usage. Sometimes users even come across a Blue Screen of death errors. And other symptoms like app crashes and system freezes are frequent.
To know if it is a virus, scan your PC thoroughly with an antivirus. You can also run additional software like Driver Easy to find corrupt and missing files. You can fix error as soon as there is no malware affecting your computer. But if you wish to delete the file.
- Open your File Explorer by pressing Win+E
- Then go to the search bar on the right side
- Make sure the hidden files and folders are enabled
- Then search for the igfxpers.exe
- Once you find the service, you can delete it.
How to Show Hidden Files and Folders?
If you can’t find igfxpers.exe in your File Explorer, you may not have enabled the ‘show hidden files option. In your Windows 10, try these steps-
- Go to the top-left corner and click on “View” in File Explorer
- Check the “Hidden Items” option
If you are running Windows 7, follow these steps-
- Click “Organize” in File Explorer
- Select “Folder and search options.”
- From the top, click on “View.”
- Scroll down and locate “Hidden Files and Folders.”
- Select “Show hidden files, folders, and drives.”
Without deleting the .exe file, you can follow my other instructions to fix the igfxTray.exe error in Windows.
How to Resolve the igfxTray.exe Error on Windows.10?
There are some standard methods to remove the error from your computer. Let’s work on a few solution methods in the section below.
1. Update or uninstall your graphics drivers
Drivers can get corrupted anytime, even when you are not doing anything with it. Hence, it is essential to check if your drivers are up to date or not. Otherwise, this could create so many unfortunate situations.
- Open your Device Manager by right-clicking on the Start button
- Expand the Display adapters option
- Select the Graphics card your computer is using
- Right-click on the graphics card and select Update Driver
- Then click on Search automatically for updated driver software
- Let your system search for the new drivers to install automatically
- Then Reboot your computer
You can also uninstall drivers and then reboot your computer. Your system will update and install the newest version of drivers automatically. Updating these drivers manually can be arduous, as some outdated drivers are in your system.
2. Update your Windows OS
Sometimes due to an outdated Windows OS, users face various errors such as the Audio Services Not Responding. And maybe this igfxTray.exe is no exception. Have a look to see if your OS is up to date.
- Right-click on the Start button and open Settings
- Then scroll down and find Updates and security.
- Select Check for updates
- When your system finishes the process, reboot
3. Run System File Checker
System File Checker is a tool that can detect and fix your corrupt or missing system files. Missing system files can sometimes trigger the igfxTray.exe error. Follow these steps-
- Open Command Prompt with Admin access
- Click Yes on the User account control
- Type sfc /scannow and hit Enter
- Wait for the scan to finish
4. Run the DISM scan
This one is somewhat similar to the SFC scan but a little different. Here are the steps you can follow.
- Go to Command Prompt (admin)
- Enter DISM /Online /Cleanup-Image /restorehealth
- And hit Enter
5. Use System Restore
Perform a system restore if the above solutions don’t work. This would solve the igfxTray.exe error.
- Open Control Panel
- Go to Recovery > System Restore
- Select the appropriate restore point and go through the on-screen instructions
These are the proven methods of the Igfxpers.Exe High CPU Usage error on your Windows 10. However, if you need help performing these methods, let us know in the comment section below!
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