“What is igfxpers.exe?” Many users have asked me this question, leading me to write this post full of solutions. In general, the igfxpers.exe file does not cause any trouble on your computer. But sometimes it can show several error messages, and also causes high CPU usage. Now you might be thinking, ‘is it a virus?’ The answer is may or may not. Whatever the reason you are encountering the high CPU usage due to the igfxpers.exe, I have solutions here.
What is the Igfxpers.Exe High CPU Usage?
The Windows service is related to Intel graphics cards and Intel’s onboard GPUs. Mostly, this Windows process is safe and there is no risk in using it at all. Sometimes though, it can cause errors and that would require you to restart your computer. And then you lost all your work progress that you were doing in the current window.
The full form of Igfxpers is Intel Graphics Resolution Persistence Module. This may be connected with Intel or Nvidia graphic cards. These graphic cards are a part of the Graphics Media Accelerator Driver. When you enable display resolution settings, your system uses these graphics cards. Your system needs to turn on these graphics cards for proper functioning. According to the Intel team, if you disable these graphic cards, your system would lose the resolution when you turn it off. Also according to Intel, it is important for the service to run properly on your desktop.
According to some users, the service is not essential in Windows 8.1 or 7 versions. So, they can remove it or disable it safely. You can do that from the Run with the “msconfig” and “startup” commands. This service automatically helps your system to adjust to the screen resolution when you connect an external device like a projector to it. However, if it causes 100% CPU usage, then it will be better to disable the service from your computer.
Is the Igfxpers.Exe A Virus?
Typically, this is a Windows service related to the Intel or NVIDIA graphics hardware. And to view its original location, you can go to C:\Windows\System32 on your computer. However, if the service .exe is not in that particular folder and somewhere else in your system, then it can be a malware. A malware can name itself as Igfxpers.Exe and is causing high CPU usage on your computer. If the service is a virus and running in the Task Manager window, you can remove it by using a good antivirus. Simply end the process in the task manager.
The easiest way to identify whether it is a virus or not, simply to check out its file location. Likewise, if you find a non-Microsoft file in the C:\Windows or C:\Windows\System32 folder, then there is a chance it could be a virus.
How Do You Know If It Is Not A Virus?
As said, simply check out its file location. There are many other ways you can tell if the Intel® Common User Interface .exe file is a Trojan or not. The file should stay in the C:\Windows\System32 folder of your Windows 7/8/8.1/10/or XP OS. The file size of this exe file is between 114,688 bytes-118,784 bytes. It adds the Graphics Properties option to help you access the Intel HD Graphics Control Panel. You can also modify and do many changes in the service inside the Intel Control Panel. For that, you will have to use the Personalize options.
Though the graphics team does not recommend us to delete or disable the process, deleting it actually does not cause any damage. In fact, many users have reported that disabling the igfxpers.exe service helps saves system resources.
Why Does the igfxpers.exe Error Occur?
The igfxpers.exe process is related to the Windows graphics cards and drivers. With this Windows service, you are able to change the monitor settings, modify the screen resolution, color depth, and other similar things. When you start your computer, this process does not start automatically. But you can choose when to run this program. Otherwise, this process can affect your system’s CPU using too many resources. Due to several reasons, you might encounter an error with this Windows service. And the reasons may include the following-
- Outdated graphics drivers on your system
- Due to an outdated operating system
- Due to damaged Intel Common User Interface software
- Corrupted system files
- Due to viruses
When one of the above-said error occurs, your monitor displays the following message-
“Windows cannot find ‘igfxTray.exe’. Make sure you typed the name correctly, and then try again.”
If you are running Windows XP, you may encounter the following-
“igfxTray Module has stopped working.”
“A problem caused the program to stop working correctly.”
“Windows will close the program and notify you if a solution is available.”
How to Delete igfxpers.exe?
You don’t have to delete the service to erase the error. You can simply reinstall the Graphics Accelerator application and the error will no longer exist. However, in case it is a virus, it will better to remove it forever instead of thinking about it twice. Any malware can disguise itself as the Graphics Accelerator application. And researches also show that the application can be related to ROJ_SPNR.0BK811, PE_SALITY.RL or Trojan: Win32/Meredrop malware. And when there is a virus involved in the process, it shows symptoms like high CPU usage. Sometimes users even come across Blue Screen of death errors. And other symptoms like apps crashes, system freezes are frequent.
To know if it is a virus or not, scan your PC thoroughly with an antivirus. You can also run additional software like Driver Easy to find corrupt and missing files. As soon as you get that there is no malware affecting your computer, you can go fix the error. But if you wish to delete the file, check out the steps below.
- Open your File Explorer by pressing Win+E
- Then to go to the search bar on the right side
- Make sure the hidden files and folders is enabled
- Then search for the igfxpers.exe
- Once you find the service, you can delete it.
How to Show Hidden Files and Folders?
If you can’t find the igfxpers.exe in your File Explorer, then you may not have the ‘show hidden files’ option enabled. In your Windows 10, try these steps-
- Go to the top-left corner and click on “View” in File Explorer
- Check the “Hidden Items” option
If you are running Windows 7, follow these steps-
- Click “Organize” in File Explorer
- Select “Folder and search options”
- From the top, click on “View”
- Scroll down and locate “Hidden Files and Folders”
- Select “Show hidden files, folders, and drives”
Without deleting the .exe file, you can follow my other instructions to fix the igfxTray.exe error in Windows.
How to Resolve the igfxTray.exe Error on Windows.10?
There are some common methods you can try to remove the error from your computer. Let’s work on a few solution methods in the section below.
Update or uninstall your graphics drivers
Drivers can get corrupted anytime even when you are not doing anything with it. Hence, it is important to check if your drivers are up to date or not. Otherwise, this could create so many unfortunate situations.
- Open your Device Manager by right-clicking on the Start button
- Expand the Display adapters option
- Select the Graphics card your computer is using
- Right-click on the graphics card and select Update Driver
- Then click on Search automatically for updated driver software
- Let your system search for the new drivers to install automatically
- Then Reboot your computer
You can also uninstall drivers and then reboot your computer. Your system will update and install the newest version of drivers automatically. Updating these drivers manually can be a tough task as there are some out-dated drivers in your system.
Update your Windows OS
Sometimes due to an outdated Windows OS, users face various errors. And maybe this igfxTray.exe is no exception. Have a look if your OS is up to date or not.
- Right-click on the Start button and open Settings
- Then scroll down and find Updates and security
- Select Check for updates
- When your system finishes the process, reboot
Run System File Checker
System File Checker is a tool that can detect and fix your corrupt or missing system files. Missing system files can sometimes trigger the igfxTray.exe error. Follow these steps-
- Open Command Prompt with Admin access
- Click Yes on User account control
- Type sfc /scannow and hit Enter
- Wait for the scan to finish
Run DISM scan
This one is somewhat similar to the SFC scan but a little different. Here are the steps you can follow.
- Go to Command Prompt (admin)
- Enter DISM /Online /Cleanup-Image /RestoreHealth
- And hit Enter
Use System Restore
Perform a system restore if the above solutions don’t work. This would definitely solve the igfxTray.exe error.
- Open Control Panel
- Go to Recovery > System Restore
- Select the appropriate restore point and go through the on-screen instructions
These are the proven methods of the Igfxpers.Exe High CPU Usage error on your Windows 10. However, if you need any help performing these methods, let us know in the comment section below.